words
3 Stories to Read When You Have to Choose
Three old stories about choosing well: the crossroads, the strawberry on the cliff, and the woman carried across the mud. What they teach about the moment of decision.
words
Three old stories about choosing well: the crossroads, the strawberry on the cliff, and the woman carried across the mud. What they teach about the moment of decision.
mental models
Most product decisions go wrong for reasons that already have names. Here are 12 mental models — what each one is, a concrete product example, and when it quietly lies to you.
pricing
Everyone knows the $9.99 trick. Everyone still falls for it. Here's why the last digit of your price is a positioning decision, not a math one.
wisdom
Being stuck and going nowhere are not the same thing. Three old stories about the difference — and what to do when you can't see your own progress.
jobs-to-be-done
A fast-food chain couldn't sell more milkshakes—until they stopped studying the milkshake and started watching who bought it, and when. That's Jobs to Be Done.
product theory
The medium popcorn was never meant to sell. It was meant to sell the large. Meet the decoy effect—and why it lives on your pricing page.
wisdom-stories
Temptation rarely shows up as a villain. It shows up as a reasonable-sounding voice. Three old stories for the moment you're about to give in.
zen stories
Direct advice about letting go bounces right off. A story slips past the guard and stays. Here are nine of the best — on control, grudges, outcomes, and certainty.
anchoring
A real estate agent shows you an $800,000 house you don't love. The next one is $650,000, and suddenly it's a steal. You're not judging the house. You're judging the first number that entered your head.
words
Some of the things you carry are cracked. An old Indian folk tale about the leak you keep apologizing for — and the flowers growing on the trail behind you.
product theory
Past investment shouldn't influence future decisions, but it always does. How the sunk cost fallacy retains your users — and why the retention it buys you might be a prison, not a product.
words
Three old stories for the days the floor drops out from under you — and why the smartest response to disaster might be four small words.